BullDog Targets insures that all personal information being voluntarily submitted to us in the processing of your order (to be used for record and billing purposes, etc.), inclusive, but not limited to, credit card and other personal information, will be kept strictly confidential and used "solely" by BullDog Targets, its authorized representatives, and employees; for the strict purpose for which it was intended, and for the benefit of the subscriber.
We agree not to share, rent, sell, or release this information to any individual, entity, or third party, for any reason, without the specific written consent of the subscriber.
By accessing any portion of BullDog Targets, you also agree not to redistribute any of the information found therein.
1. PAYMENT. All orders must be prepaid. We accept Mastercard Visa, American Express, COD, or Check. There will be a $8.00 COD charge for orders using this method. If you would like to send a check we will wait for the check to clear before we ship the merchandise. If you are using a credit card it will be processed before the item is shipped. We are happy with any size of order you make, there is NO service or handeling fees for small orders, we appreciate your business.
2. RETURNS. We do everything possible to make sure that you are happy with your order. If you are not happy for any reason with something that you ordered we will accept a return. The conditions for a return are as follows. We must be notified within 15 days of receiving the goods. We will then issue you a Return Authorization number. The item must be packaged in the original box and returned to us with the RA # written on the outside of the box. Returns without the Return Authorization number written on the box will be returned to sender. We must receive your return within 30 from the day you received the item. After this all sales are considered Final. The item must be brand new and sealed in its original package if it was sealed when you received it. It is to our discretion as to whether or not it has been used. If we feel you have used the item we will not accept a return. The cost of the return shipping will only be refunded in the event of a Heartland Archery error.
3. WARRANTY. All warranty issues fall under individual manufactures policies. Heartland Archery Limited does not warranty any items. We will help facilitate the process however. If you feel you have an item that requires warranty you must first obtain a Return Authorization Number. The item must then be sent to us with description included of what you feel to be wrong with the item, along with your return address. We will then process the item with the manufacturer necessary. Each Manufacturer operates under a different policy. Some will require the item to be sent to them for their evaluation. We do not guarantee the successful warranty of any item sent to us. We will not warranty any item ourselves. We do not offer a refund for defective merchandise.
4. MISSING OR DAMAGED ITEMS. If any items are missing from your order that are on your invoice first check the box and inspect for any holes etc. If the box is in good condition contact us immediately at 204-800-3170. We will rectify the situation. If your box is damaged in any way call your local post office on instructions on how to proceed with a claim. Keep all the shipping materials; you may need them for your claim. In no case wait any longer that 7 days to call them, you may lose any insurance on the shipment that you had.
5. PRICING. All prices, including shipping and handling, are subject to change without notice because of currency exchange from manufacturers and unknown price increases. We will make our best effort to notify you of the change if possible. Other instances may be from typographical errors on the webpage and will be corrected at the time of the order. If this happens you will be notified of the change before the item is shipped. Website prices and in-store prices are not necessarily the same. By purchasing online we are able to create a more efficient order & processing system and therefore pass on lower prices. We do not honor our online prices in our store. All Orders online will be charged shipping.
6. FREE SHIPPING. Free shipping applies in only Canada including all provinces andY Yukon and NWT. There is a surcharge for Nunavut. Shipping charges will be displayed on the shipping page when your area is selected.